SHIPPING & RETURNS
Our Guarantee
NO-RISK EMPTY BOX GUARANTEE: If you don’t enjoy using every one of the cleaning wipes in your box, please let us know. We will make it right or refund your money with no questions asked.
It’s simple. Because you should get what you pay for, we guarantee your experience with our product until you’re ready to buy your next box. Crystal-clear, pristine optical surfaces – that’s why you’re buying our products. And that’s what you should get.
If for any reason our product doesn’t meet your expectations, contact us. We will respond, and do everything we can to make it right immediately.
Shipping
We use world-class fulfillment centers and shipping companies to get your product to you. We will update while your product is on the way and will be here when needed to solve any problems.
Returns
Should you have a problem with any of our products, we make fixing your problem as painless as possible. In most cases, returning the product won’t be necessary for refund or replacement. If we made a mistake, it’s up to us to do the work to fix the problem… not you.
Why Register?
Please register your product with us so we can take care of you as a valued customer. If we know when and where you bought it we can do that important job a lot better. We stand behind our product and its effectiveness – until you’ve emptied your box. 1 day, 1 year, 1 decade… you get it.Register Your iCloth Product >
Subscription Service
We offer a subscription service, so that you never run out of your favorite cleaning wipes ever again. As a subscriber, you will receive 10% off on every order and our products will be automatically delivered on your schedule. You can also modify or cancel your subscription at any time.
Becoming a subscriber couldn’t be easier! Simply select the “Subscribe & Save” option on the product page when adding items to your cart. That is it. You are all set to go! Current frequencies available are monthly, bimonthly and trimonthly.
As a subscriber you will not only receive 10% off on every order, but you will also be able to make full use of any promotional codes* that we offer occasionally as well; increasing your possible savings by up to 25% at times! *Unless specified otherwise.
You do not have to be registered or a subscriber to place an order through our site though.
If you have any questions regarding your subscription or how it works please feel free to contact us.
Contact Us
If you need us – we’re there for you. Contact us anytime and we’ll get back to you quickly. Our FAQs section has lots of info if you want to save some time – or if you need something urgently – don’t hesitate to call 1-877-631-4111.
iClothProducts
87 Farnham Dr
Beaconsfield QC
H9W5H7
info@icloth.com
