• We use only the best materials we can source… not the cheapest.
• Our products are manufactured on extremely accurate and reliable machines.
• We ensure that our partners throughout the supply chain and manufacturing process constantly monitor production so that quality issues are immediately recognized and dealt with.
• Our wipes are made by really proud people who want to make sure that you get only the best.
• We focus on stopping defects before they get in the package and near your hands. As a result, we have a very low defect rate and have enjoyed a deserved reputation as a reliable producer of quality products.
• Could you still end up with defective product? Yes, of course. It still happens. The machines are fast, and the people are people. And in that very rare circumstance – we will be so very grateful if you let us know.

Our wipes are made with very fast and very accurate machines, which perform the following processes to exacting standards:

• Form the pouch
• Cut the cloth
• Insert the cloth
• Dose the cloth with the proper amount of formula
• Seal the pouch hermetically
• Separate the pouches from the line and drop them on the belt

Something can potentially go wrong at any step in this process. If it does, we have caring people there to check it. The machine operator is constantly monitoring the machine to make sure that it is working well. Then the products are hand-inspected and weighed prior to insertion in the final package. Batch samples are taken multiple times per shipping tray or case, and given a thorough quality investigation. If any problems are discovered, production is stopped, the issue is resolved, or the defective product is removed. All products manufactured immediately before and after are also thoroughly inspected before being released. We are constantly improving the process to bring the chance to zero that a defective product reaches you. It is rare, but it can happen.